Here you will find answers to some of the most frequent questions we get concerning Lingscape. If you don’t find what you need, let us know.

Can I use Lingscape for free?

Yes, of course. The apps can be downloaded from the Apple and Google app stores for free. The same applies to dedicated projects. If you want to use the app and platform for your thesis, in class, or to annoy your friends, just let us know.

How can I start my own project with Lingscape?

That is pretty easy. Just drop us a line using the contact form and let us know what you want to do. We will then set you up with an account that gives you access to the project administration. There you can create and administer your own photo collections and projects.

Can I use your photos in my presentations?

Yes, that is possible. Look here to find out more about our license model and for suggestions for project citations.

Why is my language not yet available in the app?

We have decided to let the app grow according the the needs of our community instead of adding the maximum number of languages to the list right away. So, get a missing language in the app, just upload a photo, use the “Other language” tag, and add the name of the missing language in the comment field. We will take care of the rest.

I have uploaded something that I want to delete. Can I?

If you are part of a specific project, just contact your project manager and tell them to delete the photo or hide it from the public. If the photo is part of the public photo stream, use the “Report a photo” function within the app to let us know, why you would like to delete the photo.

I have uploaded a photo with the app. Why hasn’t it arrived on the web map yet?

Due to technical reasons, it can take up to 1 hour between a new upload in the app and the photo being added to the web map. Just go out, take another photo, and soon your photo will have arrived on the map.

I have uploaded a photo to the app, and now it is gone. Why?

Sometimes, we hide photos from the public photo stream. The main reason to do so is when a photo does not match our criteria for data collection and quality. Was the photo off-topic maybe? Did it contain your cat or Aunt Lydia baking cookies? Was it blurred, upside down, or did it contain anything but language in the public? Then yes, your photo might have got missing from the public stream. Otherwise, not so likely.